UX Director & Product Designer
15+ years leading UX and product design across cybersecurity, finance, healthcare, and research. I build teams and systems that turn complex problems into intuitive experiences, and I bring AI into the process with taste and judgment.
In the quest to make access to knowledge frictionless, I began my career as a librarian at MIT. Today I work at the intersection of UX leadership and product strategy, building teams and practices that turn complex enterprise workflows into experiences people want to use.
At Glasswall, I built the UX capability from the ground up: hiring and developing designers, establishing research and design practices, and directing the design of award-winning platforms used by governments and enterprises worldwide. I'm equally comfortable presenting to a C-suite, running a design critique, crafting a product brief, writing user stories for sprint teams, or running a user interview.
I'm a big fan of using AI to augment design processes, including concept generation, research synthesis, and design exploration. I improve AI outputs by applying humanity and curatorial judgment.
Glasswall · 2021–2026
I built Glasswall's UX capability from scratch: hiring the team, introducing Figma, establishing a design system, and creating a unified content language that made complex security products legible to enterprise buyers.
Glasswall · 2022-2024
Designing a reporting dashboard that turns raw file-threat data into something security teams can act on and something buyers can understand. Research-led discovery with system admins, security managers, and CISOs shaped a view that speaks to all three audiences.
Glasswall · 2021–2024
High-stakes security configurations written for engineers, used by IT generalists. A deep content strategy project: auditing every policy option, rethinking the labeling from the ground up, and designing settings that explain themselves without condescending to the experts.
Mass General Brigham · 2019–2021
A clinical care platform redesigned from scratch. 26 research participants, 99 pain points. The result: a system that freed care navigators from manual data-juggling and let them focus on patients. Built on Microsoft Dynamics 365 with Epic integration.
State Street Global Advisors · 2017–2019
Leading UX strategy for a global platform redesign at a nearly $4 trillion asset manager: merging two major investment sites, redesigning the content publishing system, and translating a firm-wide brand repositioning into a digital experience serving investors across dozens of countries.
15+ years across cybersecurity, financial services, healthcare, and research: building teams, shipping products, and raising the quality of the work.
Glasswall · Remote
Mass General Brigham · Boston, MA
State Street Global Advisors · Boston, MA
Sapient Global Markets · Boston, MA
MIT Libraries · Cambridge, MA
"Your design instincts and perspective have been invaluable. You consistently helped us see problems through the user's eyes, and that's not something every organization is lucky enough to have."
"You're so thoughtful, always making sure everyone feels good and everything's covered! Thank you for being so considerate and easy to work with from day one of our collaboration."
"If I know that Remlee has reviewed something, then I know it's likely to be of a high standard."
"How much you've taught me about the power of collaboration is invaluable. You're a super manager, and I've been really lucky to work with you."
I'm open to senior UX and product design leadership roles. I'm energized by leading design teams, shaping strategy, and staying close to the craft.
Based in the Boston area and open to remote opportunities.
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